STAK Account Manager #NYST001

Job description

Job Summary

We are seeking a full-time Account Manager to join our growing Stak sales team.

This is a critical role focused on acquiring and growing new customers and successfully getting them to adopt Stak.

This is an ideal role for someone looking to have an impact on the real estate industry but also looking to shape and contribute to the culture of Stak’s US team.


Key Responsibilities

As a prop-tech startup, Stak is looking for individuals that are able to grow and develop in their roles. The Account Manager has specific responsibilities in acquiring customers (brokers, agents, developers, landlords, etc…) and growing them through their first 90 days on the Stak platform. This included:

  • Prospecting for new business (both from lists given as well as knowing/researching the market)

  • Closing new business opportunities

  • Acting as an ambassador for Stak across social channels, events, and in with customers and in line with Stak’s communication guidelines.

  • Presenting to internal and external decision-makers

  • Review completed orders and delivery with customers

  • Account management of existing clients

  • Resolving client concerns together with customer service

Job requirements

Requirements

The ideal candidate should be comfortable in a fast-paced technology environment and understand how estate agents operate and use technology. In addition, the following requirements are necessary:


  • Real Estate Experience:
    • Prior sales experience, ideally in commercial real estate (brokers, agents, landlords, developers, etc…)

    • Verifiable network of contacts in the industry

    • Working knowledge of the New York City real estate market including major brands, brokers, developments, and trends.

    • Real Estate Broker or Salesperson License (ideal)


  • Drive & Curiosity:
    • Evidence of performance and progression

    • Ability to operate successfully in a self-directed environment.

    • Ambition, hunger for success, and driven by targets


  • Communication:
    • Articulate communicator who can build relationships quickly

    • Compelling, credible, and effective communicator at all levels

    • Outstanding written and oral communication skills


  • Professionalism:
    • Visible confidence and charisma, and comfortable in dynamic environments

    • Exceptional planning, organizational and time-management skills

    • Highly collaborative with the rest of the Sales team, leadership team, and all parts of the business


  • Analytical:
    • Target-driven and able to assess market opportunities

    • Demonstrable ability to analyze customers' needs and opportunities

    • An ability to reflect on dynamic market needs and the ability to formulate a plan and approach


A day-in-the-life of the Account Manager

Our NYC sales team is small (growing) and dynamic. A typical day for the Account Manager will vary based on customer and business needs. Frequent team interaction, collaboration, and information sharing are expected as part of the role. We expect a significant amount of interaction and communication with customers as well as calls. It is important that customers build trust with you.


About Stak

Stak is building the new standard for the commercial property industry, offering property professionals an all-in-one marketing solution for commercial real estate. We combine industry defining AI with pioneering technology to provide unparalleled speed and accuracy.


  • Please visit stak.co to find out more.